Yamaha brought in the SAP Fieldglass Contingent Workforce Management application to put more efficient processes in place for managing its external contractors. Yamaha was confident that the ease of use and change management would be smoother by choosing an SAP application. When considering a contingent workforce application, Yamaha had a long-standing, trusted partnership with SAP that separated it from competitors. Yamaha wished to implement a new ERP system that would replace the manual model as the system of record.
Managing and measuring the productivity of remote workers as well as the capabilities and effectiveness of suppliers was also challenging. Tasks such as getting accurate financial information, overseeing candidate sourcing from different suppliers, and onboarding and offboarding tracking were proving complex and time-consuming. The business was using manual processes, such as Microsoft Excel spreadsheets, e-mails, and month-end reconciliations, to source and manage these external workers. This ensures talent for all software engineering activities as well as the ability to scale up or down for projects as required. With a combined staff of over 130, the company uses a contingent workforce of up to 20 suppliers to complement its full-time employees within the IT department. It wished to extend this to the contract labor feature of its business.
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